Frequently Asked Questions

Answers to the questions we’re asked most often. Can’t find what you need? Contact us.

Shipping

Which countries do you ship to?

We ship to the United States, United Kingdom, France, Germany, Italy, Spain, the Netherlands and Sweden.

How much does shipping cost?

Shipping is free on every order to these countries, with no minimum order value.

How long does delivery take?

Orders are prepared and dispatched within 1–2 days. Delivery then takes 3–8 days, so most orders arrive within 4–10 days of being placed. See our Shipping Policy.

Returns

Can I return an item?

Yes. You can return any item within 30 days of receiving your order.

Do I pay for return shipping?

No. Returns are free. We email you a prepaid return label.

How do I start a return?

Email info@floridaoutfit.com with your order number and the item you want to return. We’ll send you a prepaid label, and you send the item back by mail. See our Return Policy.

Orders and support

How can I contact you?

Email info@floridaoutfit.com, message us on WhatsApp (+44 7428 922585), or use the form on our Contact page.

I have a question about my order. What should I include?

Please include your order number so we can find your order quickly.